DK
Deen Kubota · Field Service Dispatch

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DK
Deen Kubota · Field Service Dispatch
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Today
Service callCustomer job, optional RIMSS RO
Time offBlock a tech out for a day or a range
Quick StopSend someone by a store — parts, paperwork, any time of day
Address
Unit
The Google Maps key isn't set yet. Open dispatch.html, find GOOGLE_MAPS_BROWSER_KEY near the top of the script, and paste your key (Google Cloud console → APIs & Services → Credentials). The calendar bars below work without it.
Map / Satellite is in the top-left corner of the map. The map shows the day's routes and stops — on today, live trucks ride on top and refresh every 60 seconds.
Suggested route Where the truck actually went No GPS for that stretch — hover it to see the window

Today's Schedule

Drag a job sideways to change its time, up or down to hand it to another tech · tap a dashed open slot to schedule
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Event

When
Where
Phone
Alert
Notes
Open in Google Calendar Open in Maps

Deleted events

Everything deleted from the dispatch board lands here. Pick a tech, date, and time to put one back on a calendar.

Time off

Puts an OFF event on the tech's calendar for each day, so the board shows them as booked and nobody schedules over it.

Quick Stop

Drops a short stop at one of our stores onto someone's day — parts pickup, paperwork, whatever. Any time of day, not just before the route.

Schedule service call

Enter the machine by hand
Locked — this booking came from the tech alert board. When the RO lands, the alert flips to Working on its own.
Pick a customer and machine from the RIMSS lookup above to enable this.